PSU Tech Briefing: To Know and Do - 11/10/22

ET&S Strategic Communications

This week’s Enterprise Technology & Services (ET&S) Tech Briefing contains new information and training opportunities.

Email Auto-Forwarding Will Be Turned Off for PSU Faculty on Thursday, December 1

To Know: To ensure PSU follows the USNH Institutional Email Security Standard and relevant regulations and policies, ET&S will disable email auto-forwarding on Thursday, December 1, 2022, for all PSU faculty (ET&S disabled email auto-forwarding for staff on November 1). Auto-forwarding may cause unintentional disclosure of protected or restricted information and poses a risk to the confidentiality of data. All emails auto-forwarded to an external email account such as Gmail or Yahoo! will no longer deliver to that address starting on 12/1/22. This will not impact manually forwarded emails.

To Do: No user action is required.

Bulk Email Service Survey

To Know: ET&S is currently gathering information on the use of bulk email services across USNH. Bulk email-sending services are email providers that can send mass emails to a large group of people at once. These services include platforms like Constant Contact, Mailchimp, Salesforce Marketing Cloud, and others.

To Do: If you use a bulk email-sending service for a USNH institution, please complete this survey:

Zoom Client Update

To Know: Some recent updates may have logged you out of the Zoom client, which may impact specific settings when joining a meeting, including how your display name appears and background preferences. 

To Do: To make sure you are logged in to Zoom, go to your applications on your computer and locate “” and open the app. If you are not logged in, you will see a sign-in screen.  Choose “SSO” under the “sign in with” option. If you are in a meeting, you can ensure you are logged in by selecting “” in the upper left corner.  If you are not logged in, select “Sign in” to sign in during a meeting. Click here for instructions.

Scheduled Maintenance: NetworkNH on Sunday, November 13

To Know: On November 13, between 7:00 a.m. and 11:00 a.m.,NetworkNH will replace a core internet switch on the UNH Durham Campus. While the University System of New Hampshire campuses should not experience disruptions, our NetworkNH partners may experience brief internet service disruptions between 7:00 a.m. and 8:00 a.m. From 8:00 a.m. to 11:00 a.m., the team will test and debug any issues that may arise from this work but should not disrupt service. This plan is designed to minimize lengthy disruptions.

To Do: No user action is required.

Training Opportunities

ET&S Learning Design and Technology (LDT), along with our vendor partners, is hosting training and office hours.

Microsoft: M365 Office Hours Join this Session

Wed., November 16, 11:00 a.m. - 12:00 p.m.

Thu., November 17, 9:00 - 10:00 a.m.

This is an open, drop-in time to ask questions and receive expert consultation for those anywhere in their Box Migration or using any M365 tools to meet their storage, file sharing, course/teaching, and collaboration needs.

LDT Virtual Office Hours Join this session

Wed., November 16, 10:00 a.m. - 11:00 a.m.
LDT virtual office hours allow attendees to drop in and ask questions to a member of the Learning Design and Technology team.  These are open sessions and not specific subject training. Get answers to questions regarding applications such as Canvas, Kaltura, and Zoom.

Microsoft: Cloud Storage (OneDrive and Sharepoint)

Thu., November 17, 2022, 11:00 a.m. - 12:00 p.m. | Register Here
For those new to OneDrive and SharePoint. Learn how to:

  • Access & edit your files from any device
  • Share files inside or outside USNH
  • Work together in real-time on Office documents
  • Quickly find the files that matter to you
  • Keep your files protected & backed up