UNH Tech Briefing: Tuesday, March 4, 2025

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Summary of Today’s Enterprise Technology & Services (ET&S) Tech Briefing:

  • Faculty Administrative Computer Rights: As part of its commitment to cybersecurity, ET&S will begin removing faculty users’ administrative rights on UNH-managed computers starting on April 8. ET&S will host office hours to field questions about this initiative. 
  • Phone Audits: Enterprise Technology & Services Telecommunications is providing departments with an opportunity to avoid future costs, including maintenance, infrastructure use, and equipment upgrades by asking employees to identify underutilized phones through March 31.
  • Microsoft Teams Transition: As a reminder, Microsoft Teams will replace Zoom this summer as the web conferencing software for the University. After the switch, you can still join and participate in meetings, but you won't be able to host.
  • Workday Drop-In Sessions: USNH HR and Finance are hosting Workday drop-in sessions in March.
  • Training Sessions: Browse the latest ET&S training sessions.

ET&S to Remove Administrative Rights on UNH-Managed Computers for Faculty
To Know: As USNH continues its commitment to adopting cybersecurity policies, ET&S will begin removing faculty users’ administrative rights on UNH-managed computers starting Tuesday, April 8, to improve security by limiting access to only essential resources. The impact on most users will be minimal, as most computing functions do not require administrative rights. A similar process was completed for UNH staff in fall 2024.
 
ET&S will remove administrative rights over several weeks, and each user will receive a more detailed time frame one week prior to ET&S updating their access. 

To Do: For the occasional need for administrative rights required to perform tasks such as installing non-standard software or updating non-standard drivers, users have the following support options: 

  • Install pre-approved standard software from the?Company Portal?(Windows) or?Self-Service App (Mac).? Installing standard software using these tools does not require administrative rights.?? 
  • All other occasional needs for administrative rights, contact?Desktop Support for additional assistance. 

?For those who believe ongoing administrative rights are needed,Privileged Access Management (PAM)?is available.?To request use of PAM: 

  • Submit the Privileged Access Management?request form, including the signed usage agreement form.  
  • Usage of PAM is dependent upon supervisor/department chair approval. 
  • ET&S is committed to both improving USNH’s cybersecurity position and providing support and assistance throughout this transition period. If you have any questions or concerns, please do not hesitate to reach out to us by contacting Desktop Support. 

Privileged Access Management Virtual Office Hours for Faculty
To Know: To help address questions and concerns regarding Privileged Access Management or users’ administrative rights on UNH-managed computers, ET&S will host virtual office hours. These sessions are open to all UNH employees affected by this change. No registration is required. 
 
To Do: To attend a Privileged Access Management office hours session, click on the link following the session listed below. No registration is required.  

USNH Phone Audit  
To Know: Enterprise Technology & Services Telecommunications is providing departments with an opportunity to avoid future costs, including maintenance, infrastructure use, and equipment upgrades by asking employees to  identify underutilized phones through March 31.
 
If you do not require a phone, Telecom can disconnect and remove the desk phone. Or if you prefer to have an assigned phone number just for voicemail purposes, we can convert it to a virtual voicemail box number. Consult with your supervisor as appropriate. Although the audit runs through March 31, you can change your phone service anytime using the link below.
 
To Do: If you need a change to your phone service, please submit the form at this link https://telecom.usnh.edu/apps/summit?action=phoneServiceAudit noting which option best meets your needs. 

Reminder: Teams Meetings 
To Know:?Microsoft Teams will be the USNH web conferencing software starting in summer 2025, replacing Zoom. After the switch, you can still join and participate in meetings, you just won't be able to host.?During the 2024-2025 academic year, we have begun transitioning our USNH community members to use Teams Meetings as their primary web conferencing tool. Microsoft Teams is available on all USNH-managed devices. 

To Do: 

Workday Drop- In Office Hours Session for March

  1. Time Tracking: Mondays from 9:00-10:00 a.m. Join to get answers to tickets faster
  2. Finance Reporting: Tuesdays from 11:00 a.m. – 12 p.m. These sessions will focus on addressing reporting related questions, but other finance questions are welcome
  3. Human Resources: Wednesdays from 10:00-11:00 a.m.
  4. Joint HR and FIN for cross over questions: Thursdays from 1:00-2:00 p.m.

View Workday Drop-In Office Hours Calendar Invites to add the March sessions to your calendar.   

Training Opportunities
ET&S provides free training for all USNH employees. For a full list of sessions, go to https://at-training.unh.edu/apps/ssr.

  • Intro to Microsoft Teams Meetings | Register
    Wed., March 5, 11 a.m.-12 p.m.
  •  Intro to Microsoft Teams Meetings | Register
    Tues., March 11, 10-11 a.m.

How to Get Tech Support??????? 
The Enterprise Technology Help Desk??????? 
http://www.usnh.edu/it/need-it-help

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