Tech Briefing: Tuesday, December 10, 2024

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Here is a summary of today’s Enterprise Technology & Services (ET&S) Tech Briefing:

  • Department-owned data should not be stored on an individual’s OneDrive. Learn how to cleanup and migrate important data to SharePoint.
  • ET&S Academic Technology Support and Training (ATST) is offering Microsoft Forms training on Thursday, December 19.
  • Reminder: USNH now has a unified phone number for assistance with Finance, Human Resources, Procurement, and Enterprise Technology & Services. For our UNH community, the full number is 603-862-2525 and the campus code is 2-2525 and will work with the exchanges on each campus.
  • Reminder: The Deadline to order computers and tech supplies through UShop is Wednesday, December 11.
  • Browse the latest ET&S ATST training sessions.
  • Reminder: 24/7 tech support is available during the holiday break through all support channels at https://www.usnh.edu/it/need-it-help

Important OneDrive Data Retention Information   
 To Know: As a reminder, your USNH OneDrive for work or school account is not intended as the primary source for storing large amounts of department owned data. OneDrive does not retain permanency and is subject to automated deletion retention policies after your association with USNH ends.   
  
If you are a collaborator in a OneDrive folder or file that belongs to a departing individual, you will also lose access to that data unless it is moved to SharePoint or into a folder you own.   
  
To Do: Review Shared content in your OneDrive account  

  • Sign into OneDrive on the web using your USNH credentials at https://portal.office.com/OneDrive.   
  • Review your ‘My Files’, ‘People’ and ‘Shared’ tabs for any content shared with you that is owned by someone you know to be formerly associated with USNH. Move files you wish to keep to SharePoint or to a folder you own.   

Review these KB Articles for more information:   

MS Forms Training  
To Know: Microsoft Forms is a tool that allows users to create surveys, polls, and other forms. Forms is similar to Qualtrics but is much easier to use for those with basic form and survey needs. The ET&S Academic Technology Support and Training team (ATST) is now offering Microsoft Forms Basics Training. This training will empower attendees with the knowledge required to create, edit, and share Microsoft Forms. Join us to explore the full potential of Microsoft Forms and streamline your data collection processes.  
 
To Do: Sign Up for Training on December 19 at 10:00 a.m.

Introducing A New Phone Number for Easier Access to Support
For your Finance, HR, Procurement, and Enterprise Technology & Services requests
To Know: On December 2, 2024, USNH introduced a new unified phone number providing a convenient hub to access assistance from Finance, Human Resources, Procurement, and Enterprise Technology & Services. The unified extension is 2525. For our UNH community, the full number is 603-862-2525 and the campus code is 2-2525 and will work with the exchanges on each campus. 

Each department will continue to answer your calls as they do today, ensuring you receive consistent and reliable assistance from the teams you know and trust.

To Do: To request Finance, HR, Procurement, or Technology support, call the unified phone number assigned to your campus. You may also submit support request using the updated Team Dynamix  USNH Help Central portal. 

Reminder: Deadline for Ordering Computers and Tech Supplies through UShop: Wednesday, December 11
To Know: UShop will be unavailable between Thursday, December 12, 2024, and Monday, January 6, 2025. The UShop options for Computer Orders will not be available during this window.  Please place your computer orders before the December 12 deadline. If you need a loaner laptop to get you through the UShop down time, please reach out to the Desktop team for support:  https://td.usnh.edu/TDClient/60/Portal/Requests/ServiceDet?ID=202

To Do: To make a technology purchase through UShop before December 12, go to https://usnh.edu/ushop.

Training Opportunities
ET&S Academic Technology Support and Training (ATST) offers free training sessions to all USNH employees. Here are this week’s offerings:

  • ATST Virtual Office Hours | Join this Session
     Tues., December 10, --10 a.m.
  • Canvas (myCourses): Office Hours | Register
     Tues., December 10, 10-11 a.m.
  • Introduction to Microsoft Teams Meetings | Register
    Weds., December 11, 9-10 a.m.
  • Canvas (myCourses): Using the Canvas Gradebook | Register
    Weds., December 11, 11-11:30 a.m.
  • Microsoft Teams Meetings in Canvas and Education | Register
    Thurs., December 12, 10-10:30 a.m.
  • Canvas (myCourses): Office Hours | Register
    Mon., December 16, 1-2 p.m.
  • Introduction to Microsoft SharePoint Online | Register
    Mon., December 16, 3-4 p.m.
  • Introduction to Microsoft Teams Meetings | Register
    Tues., December 17, 10-11 a.m.


How to Get Tech Support     
The Enterprise Technology Help Desk     
https://www.usnh.edu/it/need-it-help 

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