LEGITIMATE - ACTION REQUIRED: Update Your Login Security Method Before Monday, November 2

Greetings-

You are receiving this because you currently use text message or phone call verification for Multi-Factor Authentication (MFA). Microsoft is permanently retiring these methods, and your access to USNH systems is at risk if you do not act now.

Critical Deadlines:

• Monday, October 26 — ET&S will remove your ability to delay or postpone this change. After this date, you will no longer be able to skip the update.
• Monday, November 2 — This is the final deadline. After this date, if you have not switched your MFA method, you risk getting locked out of essential USNH systems, including:
  • Email
  • Canvas
  • Workday
  • ...and many other USNH applications

We strongly advise you set up another method now before you are forced to do so at an inconvenient time (e.g. in a class or meeting).  If you are locked out, you will need to stop what you're doing and resolve it before you can access anything. 

To Do:

We strongly recommend switching to the Microsoft Authenticator app — it's the fastest, easiest solution. Follow the steps below:

1. Install Microsoft Authenticator (iPhone & Android).
2. Set up Microsoft Authenticator (after installing). 
3. Don't have a cell phone? Review the other MFA options. 

Need Help? 

Bring your laptop and cell phone to any Help Desk Walk-up location and our staff will assist you in person. You can also reach us online or by calling your campus Help Desk:

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