System Office

System Office
USNH seal for decoration only

Mission Statement: The System Office, an integral part of the University System of New Hampshire, supports and represents the system, its Board of Trustees, and institutions, advancing New Hampshire’s public higher education through strategic, innovative, and collaborative ideas and actions.

Executive Team

  • Chancellor
    Phone: (603) 862-1622
    Catherine Provencher was named Chancellor of the University System of New Hampshire (USNH) by its Board of Trustees effective July 1, 2024. USNH is New Hampshire’s four-year public higher education system comprised of the University of New Hampshire, Plymouth State University and Keene State College.  Ms. Provencher also served as Vice Chancellor and Treasurer, the Chief Financial Officer of the University System. In that role, she and her team of approximately fifty coworkers provided…
  • Vice Chancellor for Financial Affairs and Treasurer
    Phone: (603) 862-2597
  • Chief Procurement Officer
    Phone: (603) 862-5461
  • Chief Human Resources Officer
    Phone: (603) 862-0921
    Jim McGrail is the Chief Human Resources Officer of the University System of New Hampshire (USNH). He and his team serve in an advisory and collaborative capacity to each of the Human Resources Offices at the University of New Hampshire, Keene State College and Plymouth State University. The USNH Office of Human Resources is responsible for developing, implementing and administrating comprehensive human resources programs and policies in support of the USNH system. He also serves as a staff…
  • Communications Director
    Phone: (603) 862-0924


Executive Assistant

Heidi Hedegard

Director of Institutional Research

Tia Miller

Executive Assistant and Board Liaison

Chad Pimentel

General Counsel and Secretary