System Office

System Office
USNH seal for decoration only

Mission Statement: The System Office, an integral part of the University System of New Hampshire, supports and represents the system, its Board of Trustees, and institutions, advancing New Hampshire’s public higher education through strategic, innovative, and collaborative ideas and actions.


Executive Team

  • Chancellor
    Phone: (603) 862-1622
    Catherine Provencher was named Chancellor of the University System of New Hampshire (USNH) by its Board of Trustees effective July 1, 2024. USNH is New Hampshire’s four-year public higher education system comprised of the University of New Hampshire, Plymouth State University and Keene State College. With approximately 21,000 enrolled students and more than 90,000 alumni equipped for the workforce and living in state, USNH is New Hampshire’s largest provider of postsecondary education and has a…
  • Vice Chancellor for Financial Affairs and Treasurer
    Phone: (603) 862-2597
  • Chief Procurement Officer
    Phone: (603) 862-5461
  • Chief Human Resources Officer
    Phone: (603) 862-0921
    Jim McGrail is the Chief Human Resources Officer of the University System of New Hampshire (USNH). He and his team serve in an advisory and collaborative capacity to each of the Human Resources Offices at the University of New Hampshire, Keene State College and Plymouth State University. The USNH Office of Human Resources is responsible for developing, implementing and administrating comprehensive human resources programs and policies in support of the USNH system. He also serves as a staff…
  • Director Communications, Outreach and Enrollment
    Phone: (603) 862-0924
KARA BEANExecutive Assistantkara.bean@usnh.edu
Heidi HedegardDirector of Institutional Researchheidi.hedegard@usnh.edu
Tia MillerBoard Liaisontia.miller@unh.edu
Chad PimentelGeneral Counsel and Secretarychad.pimentel@usnh.edu