Jackie Klatt

Jackie Klatt
Assistant Director, UNH Online Student Success
Phone: (603) 862-4178
Office: UNH Online, 121 Technology Drive Ste 131, Durham, NH 03824
Pronouns: She/her/hers

Green Belt


“Keep your face towards the sunshine, and the shadows will fall behind you.” -Walt Whitman

I love this quote because it reminds me that perspective is important and that a positive mindset can truly change how we see the world


  • UNH Graduate School Inquiry Management Process as a Yellow Belt in 2019
  • UNH Advancement Project Intake Process as a Green Belt in 2021


My skills include broad admission and enrollment management practices including recruitment, student support, and retention. I am also a Salesforce Certified Administrator with knowledge in various other data-driven technologies such as Tableau and Google Analytics. As a Lean practitioner, I utilize my expertise in process improvement, problem-solving, and collaboration.