University System of New Hampshire

V. Information Technology Executive Council Charter

Purpose: The Information Technology Executive Council (ITEC) is a standing body within the University System of New Hampshire. ITEC is advisory to the University of New Hampshire (USNH) Administrative Board, and is charged to assist USNH and its institutions to achieve their stated vision and mission objectives, as well as consider, decide and/or recommend strategic or operationally significant matters relating to shared and potentially shared Information Technology, according to the policies and processes of USNH. ITEC is responsible for overseeing the analysis, design, development, implementation, and evaluation of designated USNH shared IT services.

Born out of a USNH focus on sharing and its benefits, ITEC's focus on existing and potential Shared Services will be in the forefront of ITEC's general course of business. ITEC will regularly assess where economies of scale can be leveraged, where skill sets can be leveraged across the University System for to improve effectiveness, efficiency and/or quality of service, cost savings and cost containment, and in continuously expanding and enhancing opportunities for cross-institutional collaboration. This focus will consider institutional strategic plans and priorities.

Guiding Principles: ITEC will be distinguished as a collaborative group with consultation across all its members on agenda items; planning for matters such as relevant Trustee Committee and Administrative Board agendas; identification of responsible individuals to undertake tasks agreed to by the Council; and other work products of the Council.

  • ITEC will ensure appropriate, timely and broad USNH community engagement with USNH Executive Councils and business office leaders in support of all product and service initiatives.
  • ITEC will have a focus on, the ways technology can help USNH institutions to support the mission and plans of the System and its member institutions, improve effectiveness and efficiency, and engage all institutions in shared and common goals.
  • ITEC's membership is inclusive of all USNH member institutions, including the USNH System Office and representation is equal. ITEC supports fact-based decisions and recommendations, seeks consensus, and resorts to voting and escalation only when it has reached an impasse.
  • ITEC realizes that with today's technological tools and their potential, we can work together and achieve an environment of trust, better and faster results, true institutional empowerment, effective collegial collaboration, and move USNH forward.

Membership: Membership is comprised of the four CIOs of the USNH higher education institutions; (Granite State College, Keene State College, Plymouth State University and the University of New Hampshire;) and a USNH System Office employee designated by the Chancellor.


  • Advise and guide the USNH Administrative Board on Technology opportunities and risks;
  • Provide consistent and comprehensive USNH technology leadership that is aligned with the strategic priorities of individual institutions and the University system office;
  • Support the appropriate agenda and preparations for the USNH Board of Trustees as requested by the USNH Administrative Board;
  • Follow established processes/procedures that ensure individual institutions are appropriately consulted, represented, informed, accountable and/or responsible regarding the planning, deployment and operations of system-wide technology;
  • Establish and follow mechanisms for shared services that are well-articulated, transparent and equitable for all institutions;
  • Establish measures to monitor adherence to decisions and policies (compliance and assurance);
  • Ensure that processes, behaviors, and procedures are in accordance with policies and within tolerances to support decisions (risk management);
  • Facilitate efficiency and effectiveness through System-wide collaboration and the provision of technology shared services, while maintaining institutional academic autonomy;
  • Ensure technology and system development practices that successfully evaluate, select and execute implementation of system-wide technology.
  • Provide data to demonstrate committee effectiveness in achieving USNH and Institutional goals.

Membership Structure/Roles: Council Chairpersonship is established by the council through discussion and voting, and the chair serves a two (2) year term.  If membership in ITEC changes, discussion and voting will again occur to elect a Chair.  The Chair may not serve more than two (2) consecutive terms.

Council Chair
The Chair is responsible for convening ITEC and its meeting logistics, agenda creation and triage. The Chair actively promotes the collaborative nature of the group and ensuring that, to the fullest extent possible, items of collective interest are shared in a timely fashion so as to permit thoughtful consideration of potential actions and advice from other members and the institutions they represent. The Council Chair serves as primary point of contact for the USNH System Office, Executive Councils and the Admin Board, and is responsible for ensuring the relationships between ITEC and other committees are maintained.

All ITEC Members’ Responsibility: Each member of ITEC will be expected to:

  • Proactively engage with “home” campus committees, councils, and other bodies as warranted and/or assigned, to maintain appropriate levels of communications and achievement of strategic goals and priorities.
  • Monitor and ensure transparency regarding costs and campus allocations.
  • Manage – either directly or through an assignment by the Chair ITEC’s engagement with committees and business offices.
  • Ensure shared deliverables are completed.
  • Ensure that accepted standards and best practices are followed during all project phases.