FAQs for jobs.usnh.edu

FINDING AVAILABLE JOBS

How do I find out what jobs are available?

What if someone does not have a computer or access to the web?

How does the online application process work?

What are the advantages of using the online employment site?

Who will see my application if I use the online employment site?

CREATING AN APPLICATION

Where can I complete an application?

Can someone help me complete the online application?

How long does it take to complete the online application?

Can I save my application before I finish completing it?

Will I be able to attach my resume or cover letter?

Do I have to fill out the "Work Experience", "Education", and "Reference" pages if I plan on attaching my resume at the end of the process?

When/how can I make changes to my application?

Why would I have to make changes to my application?

APPLYING FOR AN OPEN POSITION

How do I apply for a job?

Do I need to apply online if I am only interested in temporary positions?

How soon will I hear something?

Can I apply for more than one job at a time?

Can I attach a resume or cover letter?

What if I don't have my document attachments in an electronic format? What do I do?

How do I print my application?

Can I apply by sending my resume via e-mail?

How can I check the status of my application?

I liked the old way better, why did you change to the online system?

I can't remember my Password, what do I do?

TECHNICAL QUESTIONS

I am having a problem using the Back button to get to a prior page. It keeps returning me to the same page, what do I do?

I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?

I get a black screen. What can I do?

Is all the information I enter into your online employment site "safe/secure"?

 

 

FINDING AVAILABLE JOBS

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How do I find out what jobs are available?

A listing of all available postings can be accessed by clicking on the link entitled "Search Postings". You may then refine your search by Posting Number/Job Order #, Operating Title, Department, Location, Job Category. If you wish to view ALL open postings, leave all search fields blank or "Any" and click the SEARCH button.

What if someone does not have a computer or access to the web?

There are a number of ways you can still get access to our online employment site:

Any computer that has Internet access, 24 hours-a-day, 7 days-a-week.

Chancellor’s Offices

Granite State College

Keene State College

Plymouth State University
Computers with web access can be used at any public computer located at the Lamson Library on campus or at any local public library.

University of New Hampshire
Use one of the PCs located in the UNH Human Resources Department's main Lobby (located in the Leavitt Center) at 2 Leavitt Lane, Durham, NH, Monday through Friday, 8:00 a.m. until 4:00 p.m. Directions to UNH HR.
Use any of the public computers located at the UNH Library.

How does the online application process work?

Applicants may complete a general application and apply it to specific postings at https://jobs.usnh.edu from any computer with internet access. All applications to open postings will be screened by the hiring supervisor. Those applicants who are to be interviewed will be contacted by the hiring department. Applicants may check the progress of their applications to postings at any time by logging back on to their account, selecting Application Status and reviewing the information in the Status column for each of the postings listed.

What are the advantages of using the online employment site?

There are a number of advantages to using the new online employment site. Some of these include:

  • The ability to save your application form online for re-use on future job postings
  • The ability to update your online application with specific skills and experience related to the posting
  • The ability to access and review the job requirements while completing the application
  • The ability to submit your application immediately and directly to the hiring department, minimizing the risk of missing a deadline or loss of the application
  • The online application saves time when you want to apply for multiple jobs at one time, or apply for several postings throughout the year
  • The ability to keep track of the status of your application and the recruitment process
  • The ability to learn about job postings and apply at any time from any computer with access to the web

Who will see my application if I use the online employment site?

Your application is on a secure web server and will be available to the Human Resources Department and the interviewer(s) for the specific job opening for which you apply. The University System of New Hampshire does not share its database with other companies or localities.

CREATING AN APPLICATION

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Where can I complete an application?

Applications are accepted via our online employment site using the links on the left. Completed applications may be applied for any of the open postings listed on the Search Postings page--simply click on "Apply For This Posting," attach a cover letter/resume (optional), and answer any Posting Specific Questions (if applicable).

Can someone help me complete the online application?

HR staff members are available to help applicants get started and to answer questions. Contact the Human Resources Department. 

How long does it take to complete the online application?

The time it takes depends on several factors including the amount of work experience and education you have to enter, how fast you can type, etc. You should allow 20-30 minutes for the total process. However, you can speed up the process by collecting important information about previous work experience, education, certifications, etc. before you start creating your application. If you find you are missing a piece of information requested on the application, you may be able to skip the field and go back later to complete it. If you decide to do this, it is important that you return and complete the missing information BEFORE you apply for a specific job opening. The information on your application form when you apply will be used to evaluate your qualifications for the job opening for which you apply--make sure it is accurate and contains all information requested. NOTE: Newly edited information will not be displayed on previously submitted applications.

Can I save my application before I finish completing it?

You must click the "SAVE AND CONTINUE TO NEXT" button on each page of the application to save the information you have entered. If you exit the online employment site, close your internet browser, or lose your internet connection before clicking the "SAVE AND CONTINUE TO NEXT" button (or the SAVE APPLICATION button at the end of the application creation process) your data will not be saved and you will have to start over. If you cannot finish the entire application in one session, you may find it helpful to complete just the required fields (indicated by a red asterisk) and proceed to "SAVE APPLICATION". You are then able to log back in at any time to complete and/or edit the application.
Please note that your online session will time out after 60 minutes of inactivity. To be active, you must be communicating with the web server (clicking buttons, tabs, etc.). Typing on a page is NOT a communicating activity. If your session times out, your information will be lost if you have not saved it.

Will I be able to attach my resume or cover letter?

Yes. After completing the online application and selecting the posting for which you would like to apply, you will come to an "Attach Document(s)" screen that includes directions prompting you to do one of two things:

  1. Attach resume, cover letter and references
  2. Copy and paste or type in resume, cover letter and references

Do I have to fill out the "Work Experience", "Education", and "Reference" pages if I plan on attaching my resume at the end of the process?

Plymouth State University
Yes. Plymouth State University does require the work experience and education portions of the application to be completed in full in order to be considered when applying for one of our campus positions.

University of New Hampshire
No. None of these 3 pages are "required". You can type "see resume" in the first field on any of those pages. It might, however, benefit you to fill out these pages completely, as some Hiring Supervisors may initially screen through their candidates based on a review of applications alone.

When/how can I make changes to my application?

Changes can be made to your general application at any time. However, once you submit an application for a particular posting, you cannot go back and make changes to the submitted application. Any changes you do make to your application will be included for any new posting(s) for which you apply. If you update your application with the intention that the edits you make update a posting for which you have already applied - you must then contact the Human Resources Department in order for those changes to be applied.

  • Using the online employment site, login using your User Name and Password
  • Looking at the menu bar on the left side of the computer screen, click on "Manage Application(s)" and then choose the application you wish to edit
  • Make the desired changes to your application and save. Your original application is replaced with the new version.
  • The next time you apply for a posting, your revised application will be submitted.

Note: If you find that you do need to make a correction or provide additional information after you have submitted your application for a job opening, you should contact the Human Resources Department.

Why would I have to make changes to my application?

Any time your contact information changes (address, phone number, email address, etc.), you will need to edit your application to reflect the change. Another reason that you may wish to edit your application is if you have acquired additional skills, experience and education since you created your original application.

APPLYING FOR AN OPEN POSTING

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How do I apply for a job?

The application process has three steps:

  1. Creating a login User Name and Password. Be sure to remember these or make note of them as they will enable you to come back and access your application, to make changes or apply for additional postings, and to check on the status of a posting.
  2. Creating your online application - this can be done at any time. You may also search open postings before creating the online application.
  3. Applying your online application to a specific job opening prior to the closing date (if applicable).

Throughout the process, it's important that you read and follow all instructions carefully.

Do I need to apply online if I am only interested in temporary postings?

Plymouth State University
Plymouth State University does not advertise temporary postings. These searches are done at the department level and not by the Campus HR office.

University of New Hampshire
Yes. Applicants must apply online for temporary postings. Temporary postings are listed on the online employment site.

How soon will I hear something?

For some postings, you will be prompted to answer specific job-related questions. Based upon your answers to these questions, you will receive an immediate response letting you know if your application is being referred to the hiring department for evaluation. Hiring departments will contact applicants they wish to interview.

Can I apply for more than one job at a time?

Yes. Once you have completed your application you may apply to any open postings(s). Logging back on to the online employment site will allow you to access your application and update and/or submit it for other job openings.

Can I attach a resume or cover letter?

Yes. You may attach a resume and cover letter as you apply for each posting. Electronic documents (must be Word or PDF format) can be attached. After completing the online application and selecting the posting for which you would like to apply, you will come to an "Attach Document(s)" screen that includes directions prompting you to do one of two things:

  1. Attach resume, cover letter and references
  2. Copy and paste or type in resume, cover letter and references

What if I don't have my document attachments in an electronic format? What do I do?

We understand that you may NOT have all of your documents available in an electronic format. After having applied for a posting, you may either hand deliver or send the documents via mail to the attention of the Human Resources Department. Please be sure that your name, the Posting Title, and Posting Number/Job Order # you would like the documents applied to are clearly printed on the document.

NOTE: All submitted materials will become the property of the University System of New Hampshire and will not be returned to the applicant.

* Once received, a member of Human Resources will scan your documents into a PDF format and will attach the electronic files to the application/posting you have designated.

How do I print my application?

Before submitting your application, you will have the option to view it. When your application opens in a new browser window, using the tool bar at the top of your computer screen, click on File | Print and follow the prompts on the screen to print your application. (Do not then send the printed application to Human Resources. It is for your purposes only at this point).

Can I apply by sending my resume via e-mail?

Now that we have transitioned to the online employment system, all applications should be completed using the online employment site. Paper applications will not be accepted by fax, e-mail or postal mail. If you do not have the ability to "attach" a resume or cover letter to a posting you apply for online, you may contact the Human Resources Department and they can "attach" those documents to that posting for you.

How can I check the status of my application?

Using the online employment site, you can login using your User Name and Password. Looking at the left side menu bar, click on "Application Status" to see the status of your application. Examples of the types of statuses you might see include:

  • In Progress - The posting is still open and based on your skills/qualifications, you may or may not be contacted for an interview.
  • Incomplete-Finish Applying - You have not finished applying for the posting.
  • Position Filled- An applicant has been hired for this posting.

I liked the old way better, why did you change to the online system?

The benefits of the online process to applicants, hiring departments and Human Resources Department far outweigh the advantages of staying with our manual application process.


The online system provides more information to applicants, including the status of the posting(s) for which they have applied, daily updates to job postings and the ability to update their application online. The system can be accessed 24-hours-a day, 7-days-a-week from any Internet connection. Applicants can do a search for openings based on posting title, department, or job category and can track the hiring process.


The online process reduces the process time from when a job is listed to when applications are received thus reducing the time it takes to fill a posting. It also reduces the redundant work of processing, printing, copying and distributing paper applications/resumes. It provides more consistent applicant tracking information and the ability to search and utilize applications on file.

I can't remember my Password, what do I do?

In the event that you forget or misplace your User Name or Password, you may contact the Human Resources Department. Please provide us with your full name and address. This information will assist us in locating your records within our database. HR does not have access to your Password, only to your User Name. You will receive an email confirmation once your Password has been reset by a member of Applicant Support.

TECHNICAL QUESTIONS

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I am having a problem using the Back button to get to a prior page. It keeps returning me to the same page, what do I do?

Do not use your browser's "back," "forward" or "refresh" buttons to navigate the online employment site. This may cause unexpected results, including loss of data or being logged out of the system. Please use only the navigational buttons within the site.

I am having a technical problem with my computer that is stopping me from completing the application or applying for a job. What can I do?

Be sure you are using either Internet Explorer 6.0 or higher, or Mozilla Firefox 2.0 or higher. You may contact the Human Resources Department with the specific problem and someone from Applicant Support will assist you.

I get a blank screen. What can I do?

Be sure you are using either Internet Explorer 6.0 or higher, or Mozilla Firefox 2.0 or higher. Also, under your browser internet options, you need to have cookies and javascript "enabled." If you are still having difficulties contact the Human Resources Department with the specific problem and someone from Applicant Support will assist you.

Is all the information I enter into your online employment site "safe/secure"?

Yes. All data submitted via this site is secure and encrypted using Secure Socket Layer (SSL) technology. SSL protects information as it crosses the Internet.